Getting Started: The Intake Process

Getting Started with LVF Services

To make an appointment for yourself or a child as a new consumer, please call 215-345-5300.
- Appointments are scheduled during business hours between 9 am and 5 pm.
- The person receiving services must be present for the appointment.
- For children under 14 years of age, consent is needed from both parents unless there is court documentation of one parent having full legal custody.
  - If family is intact then one parent can sign on behalf of both parties.

What to Expect

During the COVID-19 pandemic, our process has changed to be offered via video & phone conferencing.
The first step is registration. After the initial call to LVF, you can expect to receive a call from intake staff to complete registration via telephone. This appointment is for information gathering purposes, including insurance, contact information, and completion of consent forms.
After the registration information is collected, you will be scheduled for a clinical intake assessment and will receive an e-mail with the link to connect with a clinician via video. You can expect this appointment to last approximately 60 – 90 minutes. At the end of the appointment the clinician will discuss recommendations for treatment.

What to have for your Intake Appointment

Crisis Services